Design thinking is a robust and engaging problem-solving methodology that is quickly gaining traction in the corporate universe. It is a user-driven approach that allows companies to dive deeper into the purpose of their projects and products with the audience in mind. Design thinking workshop outcomes provide insights into customer mindset, thus producing more substantial results. Looking for an introduction to design thinking? A custom software development company in Calgary (like VizworX) might be able to help.
How does it work?
Understanding the full scope of a project before it begins is integral to garnering success. The design thinking process brings individuals from different departments together to collaborate on complex, multifaceted decisions. The process follows a step-by-step method to remove hurdles and indecision, with clear parameters for proceeding to the next step. The best decision thinking workshop outcomes come from honing in on customer satisfaction and keeping that audience consideration in mind. You can use customer satisfaction surveys to improve your customer satisfaction.
It is essential to understand the process as an introduction to design thinking. The design thinking methodology relies on five key steps: empathize, define, ideate, prototype and test. These steps do not have to be performed linearly. In fact, design thinking encourages participants to repeat and recycle steps frequently, keeping ideas flowing and the process as open as necessary. The design thinking process is meant to be a flexible approach to workshopping.
Development and delivery
After completing the ideation step, it is time to start prototyping and testing. This allows all involved parties to engage with potential future products and give their feedback. Does it work as expected? Is this the right fit for our users? Oftentimes, this part of the process will contain a lot of trial and error as participants work through all potential issues. Sometimes, the group might even have to move further back in the process; maybe the ideation of the product wasn’t the right fit for the audience after all. There is no shame in moving backward in the process. It is essential to know that it is okay to go back to the “drawing board” and reaccess if things aren’t working out.
The development of the product can begin after the product or solution successfully passes the testing phase. Once the product has been developed, it can be delivered to the client or audience in its most complete state.
Measuring the impact of design thinking workshop outcomes is surprisingly straightforward. Since the method is filled with checks and balances throughout the overall process, it is easier to gauge the effectiveness of each step. How do users engage with the product? Does it follow what the expectations were throughout the process? It is essential to consider these measurements when deciding how successful your design thinking process was.
Foresee new problems
The design thinking process brings in many individuals with different careers and specialties. This allows the group and participants to fully realize any new problems, including those that might be otherwise missed. For the best results in design thinking outcomes, the workshopping group should be a diverse group of individuals from all backgrounds in your organization. These new problems may require further consultations, potentially from other software development companies in Calgary or a VR solutions company. Having the foresight to conquer these new problems is part of the design thinking process.
Prioritizes the clients’ needs
By processing issues with the audience in mind, design thinking outcomes prioritize the needs of your consumer base. The user-focused approach encourages participants to think like designers and delve into the user experience side of things. Design thinking relies on making user engagement and satisfaction your highest priority by driving decisions based on your clients. This might result in the need to involve other companies and industries not initially considered; your customer base might benefit from contacting a VR solutions company or software development company in Calgary.
For the best design thinking workshop outcomes, rely on a trusted software development company (in Calgary or elsewhere) to chart your course.
VizworX is a powerful software development company based in Calgary, Alberta. VizworX is a VR solutions company with experience in data visualization, mixed reality and design thinking workshop facilitation. VizworX might just be the catalyst you need as you delve into the design thinking workshop process. Embark on your introduction to design thinking today!