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Thursday, October 6, 2022

5 Tips to empower your employees using technology

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Empowerment is a leadership skill and is a fundamental piece in the formation of high-performance teams. In any competitive company, leaders need to empower their employees using technology, delegating authority for decision making, according to their skills and knowledge, with the confidence that they will be able to make decisions effectively.

When the team is empowered, it is possible to have the most committed members, the sense of belonging increases, and the person feels part of the organization and part of the decision-making process, in addition to reducing the time in making decisions. 

Before empowering the team, the leader must have trained the members of the team using technology, making sure they are aligned with the culture and objectives of the organization. Early in their career, many leaders believe that in order to successfully reach a goal, they have to make sure they meet it themselves and monitor every aspect of the process closely to leave no room for error.

In this sense, the specialist shares some recommendations on how to empower your employees using technology.

1. Create culture using performance management tools

It is key that collaborators form part of a culture based on trust and interdependence among members, and are aware that the decisions they make have a positive or negative impact on the team and its objectives.

Building a culture is not easy, and it is not a goal to be met on a quarterly basis. The decision to change the control structure of an organization is a long-term strategy that requires a vision accordingly. Many will wonder, in a scheme of empowered collaborators, what is the role of the leader?

More than a boss, the leader in this scheme becomes an important guide who offers support and even mentoring with digital tools to his collaborators and focuses on his behavior rather than on his results. Managers are always measuring a person’s tangible deliverables, but mentors often focus on the how and why of each decision.

The experts from Virtu add here that using performance management tools to access and manage the data of the company always help to go forward fast in the empowerment journey. 

2. Effective communication using the internet 

Talking with your collaborators and being open to listening is undoubtedly an excellent first step to implementing actions that allow them to feel comfortable in their workplace and also increase their level of productivity.

When the company you work for is too big, technology plays an important role; opening group chat or collaborative documents can be an excellent tool to achieve this, and also in real-time!

Create processes that allow increasing autonomy among colleagues in the same workplace; this is extremely important since collaborators will feel much more committed and confident. Remember that they are your first brand ambassadors, so a low satisfaction rate can translate into a similar level among consumers.

Now, internet-based communication and productivity tools like Slack, Zoom, and Asana help to communicate easily. 

3. Build capabilities with training 

To improve problem-solving and decision-making skills, the collaborator requires training in business cases. Providing them with training (knowledge) and training (skills development), allows their evaluation and decision-making process in the face of a problem to be much faster and have an entire evaluation process.

Making a change in the mental paradigm is one of the most important challenges. It is the duty of all leaders to provide the appropriate information, as it plays a very important role in overcoming obstacles and responding to the needs of companies. 

Your staff must be able to measure what they are delivering to the client and know how their actions will affect different levels of the firm so that they may make better judgments. This can only be accomplished if the organization’s current status is completely transparent.

Committed people want to do a great job and want to be able to fix problems without going through a long bureaucratic process. By giving your team power and autonomy, the satisfaction of your customers is multiplied and the perception is positively transformed.

There are now many e-learning platforms that can surely help. 

4. Start small

To assess whether the members of a team are empowered to make decisions, it is essential to put ourselves to the test with real cases, but always first with less impact and relevance. The role of the leader is to measure the capabilities of the members and give them feedback.

Have you ever heard someone say— less is more? This is an expression that perfectly describes how the process of digital transformation in companies should be, the simpler it is and according to the moment of the life of the company, the more effective it will be. By this, we mean that our employees must feel comfortable with the materials and equipment available to them in order to know how to take advantage of them and gradually incorporate the resources they require.

5. Employee recognition

In order to reinforce the culture based on trust and empowerment, it is key to congratulate when the collaborator makes assertive decisions based on an evaluation, analysis, and decision-making process.

To begin to evangelize and empower people towards digital transformation, as leaders, we must have our feet firmly on the ground to make a diagnosis of the company. The strategy must start from our clients, in this way we will ensure that our people work in the right direction and the efforts are not in vain.

When people feel empowered, their enjoyment of work grows exponentially, and they feel more in control of the largest part of their everyday lives- their careers. Watch what happens when you give up some of your power, you will surely be surprised with the results.

Conclusion 

It is vital for any company to ensure that employees also solve problems and can make decisions without fear of making mistakes and being sanctioned. This is the result of a process that involves building a culture based on learning, empowerment, and planning.

People are the ones who make the digital transformation and those who implement new technologies in workspaces to use them to their advantage. Without human capital, this process makes no sense.

Let’s motivate in the right way to reach the right destination!

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